The best in cell phone repair standards.
Gem City Digital staff members demonstrate expert knowledge in electronic diagnostics and repair; we constantly work to improve our best practices in an effort to serve our clients in effectively, efficiently and affordably using only OEM parts.
We guarantee high-quality cell phone, tablet, and computer repair.
We use only quality OEM parts from trusted suppliers and take extreme care when repairing your devices while also protecting your data.
We are efficient.
We know you’re busy. We can do many repairs on the spot. Most repairs will be completed same-day.
We stand behind our service.
We offer six-month warranties against manufacturers defects. Our workmanship is ALWAYS guaranteed. We are easy to work with; have questions or problems about a recent repair? Just give us a call or stop by to talk about it.
We go to bat for you.
We can help you reach out to Apple or other manufacturers to obtain any necessary warranty work, service resolutions, or replacements on your behalf and we are happy to do so! Going the extra mile for our customers creates a unique bridge in customer care, setting up working relationships meant to last.
We educate and inform our customers, laying all options out on the table.
When repairs come in, we help you evaluate all your options. Sometimes having us repair your device isn’t the best option – there may be a recall; you may have an existing warranty; your insurance may (not usually) do it for less; or your repair may not be worth the cost. We are known for honesty in this area and while presenting all the options may mean losing a possible service this time – by doing so, we are gaining trust – and that’s what matters to us.