See what makes us
Pam Raikos Read More
I am so grateful to Gem City Digital for the excellent service they provide. I make my living with my laptop, so I need it working, and they always come through for me with the right diagnosis, fast service (while I wait), and expert repairs. I appreciate their integrity too; they do what they say they’ll do. All that, and they’re nice guys besides. My new go-to service shop. Five stars is really not enough!
Gina de Groote Read More
Paul and the guys are wonderful, nice, knowledgeable people. They are so good to me whenever I’ve needed help. I won’t buy an iPhone or an iPad from anyone but Gem City again. I trust their refurbished phones more than one I get from a Cell carrier. And their prices are great.
So guys, thank you for everything you’ve done for me. You are the best.
Tony Pearl Read More
I live in Northern Virginia. My brother lives in Dayton/Beavercreek. When our family came out to visit his a couple times this year, we stopped in to Gem City to see if they could help us with my sons’ phones. What an amazing experience we had! They gave us great service AND saved us a TON of money by doing such a great job on our phones. My sons are teenagers, so accidents will happen-especially to their phones. Paul took great care of us and my kids’ phones are working again.
I highly recommend these guys. I live hundreds of miles away, and still do business with them!
Donnie Herron Read More
Excellent customer service!! Fast repair of my Samsung S6 charging port. All employees were extremely helpful and store look is awesome!! The place to go for affordable, quality repair and service!!
Jeremy K. Read More
I give Gem City 5 stars across the board. Great customer service and knowledgeable staff. I initially took my Macbook into the Apple store where they told me it would cost $400 and take several weeks to repair. I then took it to Gem City and they repaired in two days and I spent less than $50. I will continue my business with Gem City!
Cyndi Y. Read More
Went to The Apple Store today and they said my son’s phone was unrepairable. Took the phone into Gem City Digital and they replaced the battery and magically it worked… Very honest owners and workers! Highly recommend them.
Karen M. Read More
This company and all of the knowledgeable and friendly staff are awesome! I’m severely electronically challenged and they have been so kind and capable sorting out my problems. I’ve been going here ever since they opened. You will find the BEST customer care here and the prices are more than reasonable. You will also find a very friendly, professional and invested staff. Go here with confidence. This is one of the best businesses around-always a pleasure.
Patrice S. Read More
Stopped in day after Christmas and although there were quite a few people in the shop, I was helped quickly. They let me know the amount of water damage, was able to clean it up and made me aware of my battery level. No pressure to buy a new one, just information so you can make a decision. Great experience. Phone is working perfect. No need to buy a new phone…right after Christmas expenses. Thanks Gem City Digital!
Gem City Digital is your friendly, fast, and affordable electronics repair store.
Gem City Digital staff members demonstrate expert knowledge in electronic diagnostics and repair; we constantly work to improve our best practices in an effort to serve our clients in effectively, efficiently and affordably using only OEM parts. Our techs have access to the highest-quality electronics repair tools on the market. We promise to complete each job without cutting corners
We guarantee high-quality cell phone, tablet, and computer repair.
We use only quality OEM parts from trusted suppliers and take extreme care when repairing your devices while also protecting your data and privacy.
We are efficient.
We know you’re busy. We can do many repairs on the spot. Most repairs will be completed same-day.
We stand behind our service.
We offer six-month warranties against manufacturers defects. Our workmanship is ALWAYS guaranteed. We are easy to work with; if you have questions or problems about a recent repair? Just give us a call, send an email, or stop by to talk about it.
We go to bat for you.
We can help you reach out to Apple or other manufacturers to obtain any necessary warranty work, service resolutions, or replacements on your behalf and we are happy to do so! Going the extra mile for our customers creates a unique bridge in customer care, setting up working relationships meant to last.
We educate and inform our customers, laying all options out on the table.
When repairs come in, we help you evaluate all your options. Sometimes having us repair your device isn’t the best option – there may be a recall; you may have an existing warranty; your insurance may (not usually) do it for less; or your repair may not be worth the cost. We are known for honesty in this area and while presenting all the options may mean losing a possible service this time – by doing so, we are gaining trust – and that’s what matters to us.