Warranty Details
At Gem City Digital, we take pride in providing top-quality repairs and ensuring customer satisfaction. We offer a comprehensive 90-day warranty on all repairs to assure you of our commitment to excellence. This warranty demonstrates our confidence in the quality of our workmanship and the reliability of the replacement parts we use.
Here are the key details of our 90-day warranty:
Coverage: Our warranty covers any issues directly related to the original repair performed by Gem City Digital. This includes defects in parts used for the repair and any malfunctioning of the repaired components.
Duration: The warranty period extends for a generous 90 days from the date of the completed repair. This duration allows you ample time to test and ensure the reliability of the repaired device.
Exclusions: The warranty does not cover accidental damage, liquid damage, or any issues unrelated to the original repair. Accidental damage includes any new damage that occurs after the repair, such as drops, spills, or impact damage. Additionally, issues resulting from improper handling, unauthorized modifications, or third-party repairs are not covered by our warranty.
Warranty Process: In the unlikely event that you experience any issues covered by our warranty, please get in touch with us immediately. Our friendly and knowledgeable customer service team will guide you through the warranty process and provide the necessary assistance.
Repair Evaluation: When you report a warranty claim, we will evaluate the device to determine if the issue is related to the original repair. If we find that our warranty covers the problem, we will proceed with the necessary repairs or replacement of the faulty components at no additional cost to you.
Exceptional Customer Support: Our commitment to customer satisfaction goes beyond offering a warranty. If you have any concerns or questions about your repaired device, our dedicated customer support team is here to help you. We strive to provide prompt and helpful assistance to ensure your complete satisfaction.
Please remember that the warranty becomes void if the repaired device undergoes unauthorized repairs or modifications by a third party. It is essential to rely on our skilled technicians for any subsequent repairs or modifications to maintain the validity of the warranty.
Gem City Digital is dedicated to delivering exceptional repair services and standing behind our work. With our 90-day warranty, you can have confidence in the quality and durability of our repairs. Experience the peace of mind of knowing your device is protected by our comprehensive warranty. Trust Gem City Digital for reliable repairs, exceptional customer service, and a warranty that ensures your satisfaction.
If you need additional information regarding our warranty terms, please get in touch with us directly.